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Terms & Conditons

INACCURACY DISCLAIMER 

From time to time there may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions or availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Price and availability information contained on this site is subject to change without notice. Luvland shall not be bound by any errors or omissions in posting product information or prices with respect to any products or services offered on the Site.

As a user of the Luvland website (‘www.luvland.co.za’), you are bound by the following terms and conditions. Accordingly, you should review them in relation to all or part(s) of the website.

Licence

By allowing you to access the website, “Luvland” grants to you a licence. By accessing the website, you accept the terms and conditions of this licence.

Pursuant to this licence and subject to the absolute right of “Luvland” to vary access to all or any part(s) of the website, you acquire a non-exclusive right to:

1. View the material in the website.
2. Access material contained in the website
3. Use the website strictly in accordance with the provisions of this licence.

If you wish to download and use any material contained in the website for a temporary purpose (such as viewing offline), you may do so.

However, downloading material contained in the website for reproduction by you may only be done upon receipt of prior written consent from “Luvland”, and upon payment of any fee required by “Luvland” to be paid by you for that use.

Your obligations

You hereby undertake the following obligations:

1. To not copy or translate for commercial use, reproduce, adapt, vary or modify any material in the website without the express consent of “Luvland”, except as expressly authorised by this licence. 
2. To ensure your employees, subcontractors and other agents (if any) who have authorised access to the website are made aware of the terms and conditions of this licence. 
3. To not provide or otherwise make available any material in the website in any form to any person other than employees, subcontractors and other agents (if any) without the written consent of “Luvland”. 
4. To not use the material in the website for, or in connection with, a service bureau operation. 

Warranties

“Luvland” does not warrant that the material in the website is accurate, complete or up to date. The existence of inaccurate, incomplete or superceded material in the website will not cause “Luvland” to be in breach of the terms of this licence.

“Luvland” reserves the right to change, add or remove any material in or from the website without notice.

“Luvland” does not warrant that the functions contained in the website or third-party websites will be uninterrupted or without error, that defects will be corrected, or that electronic material in the website and other third-party websites are free of viruses or other harmful components.

To the extent permitted by law, all implied terms are excluded and “Luvland” will not be liable for any direct, special, indirect or consequential damages, losses, expenses or costs arising out of a breach of this licence, the supply of a defective program, or any error, omission or misrepresentation in any material on this website.  If any statute implies terms into this licence, which cannot be lawfully excluded, such terms will apply to this licence, save that the liability of “Luvland” for breach of any such implied term will be limited, at the option of “Luvland”, to any one or more of the following:

1. The replacement of goods or services to which the breach relates or the supply of equivalent goods or services. 
2. The repair of such goods or services. 
3. The payment of the cost of replacing the goods or services or of acquiring equivalent goods or services. 
4. The payment of the cost of having the goods repaired or the services performed again. 

When deciding to visit the website, you acknowledge that you have exercised your independent judgment and have not relied on any representation made by “Luvland” which has not been stated expressly in this licence or upon any descriptions or illustrations or specifications contained in any document including catalogues or publicity material produced by “Luvland” (which material may be out of date or superceded).

Intellectual Property rights

You acknowledge that the material in the website is the subject of copyright© and that it is the subject of other intellectual property and legal rights (including third-party rights).

You must not, during or at any time after the expiry or termination of this licence, permit any act which infringes any of those rights and, without limiting the generality of the foregoing, you specifically acknowledge that you may not copy the material in the website, except as otherwise expressly authorised by this licence.

Indemnity 

You must indemnify and keep “Luvland” indemnified fully against all liabilities, damages, claims, losses, costs and expenses, which “Luvland” may incur to a third party or you as a result of your breach of the provisions of this licence.

This website may contain hyperlinks to other websites operated by third parties. You accept that “Luvland” has no control over, and is not responsible for, any material contained on any third-party websites. You may be required to comply with all requirements of any third party over the conditions of use of that third party’s website.

Users are prohibited from placing a link to the website without the prior written consent of “Luvland” and on terms satisfactory to “Luvland”.

Disclaimer

You accept that “Luvland” takes no responsibility for any error or omission relating to the material contained in the website.

You accept that “Luvland” makes no undertakings to provide access to the website at any particular time, or for any particular length of time. You agree that “Luvland” will not be held liable for any lapse in the website’s accessibility, or any consequences whatsoever that flow from the unavailability of the website.

Terms of licence

This licence commences upon your accessing the website and is granted in perpetuity. However, the licence may be terminated without notice by “Luvland” if you are in breach of any terms of this licence.

Upon termination, you or your representative must destroy any copies, electronic and printed, of material obtained from the website that you have in your possession or under your control or otherwise return or dispose of such material in the manner directed by “Luvland”.

Termination pursuant to this clause shall not affect any rights or remedies, which “Luvland” may otherwise have under this licence or at law.

Amendments to this licence

These are the current terms and conditions of the licence.

“Luvland” may at any time vary and amend the terms and conditions of this licence by publishing the varied Terms and Conditions of Use on the website. You accept that by doing this, “Luvland” has provided you with sufficient notice of the variation and amendment.

It is your responsibility to familiarise yourself with the current terms and conditions each time you visit the website.

Waiver

Failure or neglect by “Luvland” to enforce at any time any of the provisions of this licence shall not be construed or deemed to be a waiver of the rights of “Luvland” under this licence.

Age of Consent

By placing an order on the Website, you declare that you are of the appropriate legal age of 18 years or older to purchase the items. If we discover that you are not of legal age to order certain goods, we reserve the right to cancel your order.

Any incorrect items delivered or short delivered must be reported to us via email [email protected]. within 24 hours of receipt of goods. Please call us on 087 809 2500 if you do not receive a reply within 24 hours of sending your mail.

Pricing

Please note that Luvland online prices are exclusive to the website and prices are for online shopping only. Our stores also run specials that apply to in-store shopping only.

Use of coupon codes

Please note coupon codes cannot be used on sale items.

Free gift on first order

1. Free Gift Eligibility: The free gift offer is valid only for first-time customers who are logged in and place an order with a minimum amount of R750 with Luvland. To be eligible for the free gift, logged-in customers must provide accurate and verifiable information, such as their email address or other relevant details, during the order placement process.
2. Gift Contents: The contents of the free gift are solely determined by Luvland and are subject to change without prior notice. The gift may vary in size, type, or value depending on availability and promotional offers. Customers have no control over the specific items included in the gift.
3. Non-Refundable and Non-Exchangeable: The free gift offered by Luvland is non-refundable and cannot be exchanged for cash or any other products or services. Once the gift is delivered, no returns or exchanges will be entertained.
4. Limited Time Offer: The free gift offer is subject to availability and may have a limited-time promotional period. Luvland reserves the right to modify or terminate this offer at any time without prior notice.
5. Validity: The free gift offer is only applicable to the customer’s first order and for orders with a minimum amount of R750. Subsequent orders are not eligible for the free gift, regardless of the order value or quantity.
6. Order Verification: Luvland reserves the right to verify the authenticity of orders and customer information. If any fraudulent or suspicious activity is detected, Luvland may disqualify the customer from receiving the free gift and take appropriate legal action.
7. Delivery: The free gift will be delivered to the same address as the customer’s order. Luvland will not be responsible for any delivery delays or issues beyond its control. The value of the free gift will be up to R400.
8. Consent to Use Personal Information: By participating in the free gift offer, customers agree to the collection, use, and processing of their personal information as outlined in Luvland’s Privacy Policy.
9. General Terms: Luvland reserves the right to amend or modify these terms and conditions at any time. Customers are advised to review the terms before participating in the free gift offer.

Missing items in my delivered package

Any incorrect items delivered or short delivered must be reported to us via email [email protected]. within 24 hours of receipt of goods. Please call us on 087 809 2500 if you do not receive a reply within 24 hours of sending your mail.