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Discreet packaging means your order arrives in a plain, unbranded courier bag with no Luvland branding and no indication of what’s inside. Your privacy is always protected.

Due to the personal nature of our products, we are unable to accept returns or offer refunds once an order has been dispatched. However, if your item develops a manufacturing fault within the warranty period, please contact our customer service team and we’ll gladly arrange a replacement where applicable.

Very safe. We use secure, encrypted systems to protect your personal information at all times. Your data cannot be traced, intercepted, or accessed by unauthorised third parties, and your credit card details are never stored on our website.

Found a better price? We’ll beat it by 10%. If the identical product is available online at a lower price from a local retailer, and is in stock at the time of your purchase, we’ll ensure you get the best possible deal. Just reach out to our customer service team and we’ll verify and apply the price accordingly.

Luvland operates over 80 physical stores nationwide, making us a trusted, established retailer with a strong presence across South Africa.